Failed delivery contact template download. Copy and Paste from this box, change all the text within square brackets eg. [change]
On [Date you placed the order] I ordered the following from you:
[The item you ordered and was not delivered]
The order number is [The order number]. Tracking Number [Parcel Tracking number, if you have one].
At the time of purchase through your website I was informed that the above item would be delivered on [Expected delivery date], but at present I have still not received the item. Failure to deliver within a reasonable time and outside of the agreed deadline is considered to be a breach of contract.
I am now making time of the essence and request the item be delivered to my address within 14 days of receipt of this letter. Should you fail to do so, I will be requesting a full refund of all monies paid.
Yours sincerely,
[Your name]
Further failed shopping delivery advice here.
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