Next.com is the large UK clothing company that sells their clothes from the high street in the UK and also has a large online platform where you can buy their wares from overseas. They sell their own stuff and incresingly other brands through the Next and NextDirect websites.
Here is information about Next’s international shipping policies.
Next’s country websites
|Australia $10||Canada $15||Cyprus Free||Denmark Free|
|France Free||Germany Free||Hong Kong Free||India|
|Ireland Free||Israel||Italy Free||Japan Free|
|S Korea||Netherlands Free||New Zealand $20||Norway Free|
|Poland Free||Portugal Free||Russia||Singapore 10SGD|
|Spain Free||Thailand Free||Turkey Free||UK|
Links to local stores and delivery costs, in local currencies, listed in the table above.*
International shipping costs
NextDirect.com Shipping costs vary for each country. Free international shipping is usually available, but during Covid19, Next have impose a small shipping charge.
Some example delivery prices for international orders are: UAE 20AED, Australia $10, Canada, $15, NZ $20, BFPO is £3.99. International delivery to most European destinations is free. See table above for more information, for free international shipping minimum order amounts may apply.
Free international shipping is available for some countries.
International delivery times
Delivery times vary for each country, but are expected to be between 5-10 days for each country.
Payments can be made in many different currencies and a large number of payment methods are available including debit and credit cards and Paypal. Klarna, NextPay and AfterPay are available in some territories.
Next International returns
Next returns policy is 28 days from the date you received your shopping. A local returns address is available for some locations, such as Australia, Canada and the UAE.
Next will pay the custosm and import duty to some delivery locations, but not all. Information about customs and sales tax charges seem vague for some locations.
Customer service email address
Customer service is available worldwide if you have an issue with your shopping. You can get in touch over the phone and with chat. International customer care email address is:
If you have any experience of shipping with Next with cross border shipping. Please leave a comment or review below.
Next sell clothes for all the family, women, men and children including babies, as well as shoes. Many clohes are sold under the Next brand, and they also have another brand called Lipsy which sells clothes for women, more brands are also being added to their platform too. In the UK and some countries they also sell home goods.
* Prices are correct at time of publication and are likely to change, we will keep them updated when we can but cannot be held resonsible for errors. Please check on the respective website before shopping.
One thought on “Next international shipping & returns information”
Hi, I ordered school pants from NEXT Direct of which I paid for customs clearance and my parcel was supposed to be delivered on the 12 December but I never received it and I was told that the driver had been hijacked on that day. I made enquiries through live chat and I was promised that NEXT will communicate with me via email but till today I have not received any communication from them.