Answers: FedEx Delivery Exception

Some of your common questions regarding delivery exceptions are answered here.

What is a Delivery Exception from FedEx?

A FedEx Shipment Exception occurs when there is a temporary delay in the transit of your package due to unforeseen circumstances. These circumstances can include inclement weather, natural disasters, vehicle issues like a flat tire, or other conditions.

It’s important to note that FedEx make every effort to minimize delays and ensure the timely delivery of your package.

How long does FedEx shipment exception last?

The delivery team at FedEx strives to deliver every package promptly, so a shipment exception does not necessarily indicate that your shipment will be late.

What can I do to resolve it?

If you encounter a FedEx Shipment Exception and are wondering what you can do, here are some steps you can take:

1. Track your package: Use the tracking number provided to monitor the status and location of your package. This will give you real-time updates on any changes or progress in its delivery.
2. Contact FedEx: Reach out to FedEx’s customer service for more information about the specific exception and its impact on your shipment. They can provide details on the nature of the delay and offer assistance in resolving any concerns or questions you may have.
3. Patience and monitoring: In many cases, shipment exceptions are temporary and quickly resolved. It’s important to exercise patience and continue monitoring the tracking status of your package. The situation may improve and your package could resume its delivery shortly.
4. Consider alternative options: If the delay is causing significant inconvenience or if time is of the essence, you may want to explore alternative shipping options. Contact FedEx customer service to discuss potential solutions such as expedited shipping or rerouting the package if applicable.
5. Follow up: Stay in touch with FedEx customer service and stay informed about any updates or changes regarding your package’s delivery. They can provide you with the necessary guidance and support throughout the process.

Remember, unforeseen circumstances can occur during shipping, and while delays are not ideal, FedEx is dedicated to resolving them promptly. By staying proactive and in communication with FedEx, you can help ensure a smooth resolution and a successful delivery of your package.

Source:

https://www.fedex.com/en-us/customer-support/faqs/receiving/delivery-exception.html